Qoola Frozen Yogurt + Fruit

by KimHo on February 23, 2009 · 13 comments under: British Columbia,Food,Restaurant



Qoola Frozen Yogurt + Fruit
1116 Denman Street
Vancouver, BC
Qoola Frozen Yogurt + Fruit on Urbanspoon

Finally, here is my post on Qoola, the yoghurt shop, if you can call it that way, in Denman Street. It has been blogged by at least 5 other bloggers since it has been open (check here, here, here, here and here) – all of them prior to their official open on Feb 14th. At this point, you might be wondering, do I have anything else to add? Yup, I have. And I will be straight to the point on this one: Unlike most others, I don’t understand what is the big deal about this place…

My first couple of attempts to go to this place were quite unsuccessful. The problem? Their schedule. To be more precise, they were running a winter schedule, back then, it meant they did not open until 2:00 p.m. No visit during lunch, as a result. I eventually managed to go there after work…

The attendants were quite friendly and helpful. The first thing they asked me if I was a new customer and, if not, they will explain what Qoola is about, including an emphasis in that they do not use powdered yoghurt and probiotics. But, I am only here for the food… I was aware of their $5 specials but, for this visit, I went for a medium yoghurt with a fruit topping – blueberry.

After my first spoonful, my reaction was “OK? Did I miss something?”. Actually, using Froyo Swirl as a reference point, I couldn’t taste the tartness/acidity of the yoghurt. In a way, it ended up flat as a somewhat too soft soft-serve. It was not necessarily bad, it just that it was not extraordinary, in the way other bloggers have written. Was it a bad day? Was it something I had during that day that obliterated my taste buds? That meant, to be safe, I needed to go a second time…

For my second visit, I went for their $5 special, a small with two toppings. For a change, rather than going for their original flavour, I went for green tea. Unlike my first visit, this time, I was able to taste some acidity. But, still, I found it a bit too soft for my liking.

Overall, I will repeat myself: I do not understand all the hype surrounding this place. Did I order the incorrect item from the menu? Should I have ordered something else (but frozen yoghurt is their main item!)? Again, their frozen yoghurt wasn’t totally bad, but it wasn’t that good either. Had it been located in a place without as much competition, it would have been quite decent. However, located in Denman Street, when it comes to dessert, they face a really stiff competition with all the gelato places nearby. Sure, this is not gelato, this is something different but, dessert is dessert! If you feel like it, be my guest; in my case, I will just pass…

Side note: after my first visit, I wrote a review in Urbanspoon. As a result of that review, Jessie, identified as one of the owners, sent me an email addressing some of the points I made reference to. I appreciate that fact; however, after my second visit, I will have to say it has not changed my mind in any way. As for the other points:

1) Environmentalism: I applaud Qoola’s efforts; however, the way the trash cans are placed… Let’s just say, when I am leaving, I will not stand at the entrance to read each container (opposite to each other) to see which one is the one I should be using to throw the trash away. It will really help if this process could be facilitated; otherwise, people like myself will just drop everything in the first trash I/they see…

2) Cultures… No, not human culture; rather, the bacterias required to turn milk into yoghurt . As mentioned, emphasis were made in the fact they use non-powdered yoghurt and probiotics. I appreciate they explained this to me; however that does not mean a lot. No, it does not have anything to do with science, I can handle that part of the equation. Instead, it is regarding the claims: it does not necessarily mean a lot (or at least to me). Why? Well, first of all, I usually eat plain yoghurt (2%, 3% or more). What that has to do with Qoola? Not much, other than I eat it because, in general, I believe it is good for me and nothing to do with probiotics. But, if you believe in such claims, I will highly recommend you read this article regarding probiotics and its follow-up article.

{ 7 comments… read them below or add one }

1 Jessica February 23, 2009 at 3:39 pm

I still need to get down there. Been too busy to though and kind of wondering about the calorie content. I don’t like eating things now where I can’t figure out the calories.

Honestly, the frequent email reminders to visit this place has started to irritate me. I’m thinking I’ll wait until I’m unirritated to visit. It’s kind of like my mother emailing me saying “you haven’t visited yet…why not”.

2 David February 23, 2009 at 4:45 pm

I agree with you 100%! I went to try this place after all the hype, but was left disappointed. Not that they didn’t try, but I felt it was too expensive, and more about the “style” than the food. I prefer Froyo Swirl on Homer…it seems to have just the right amount of tartness and the right texture.

3 Pearl February 23, 2009 at 5:01 pm

i <3 fro yo

4 eddie February 23, 2009 at 8:45 pm

Right on! I haven’t tried it myself, but it’s refreshing to read an honest, down-to-earth review. Methinks, it’s hard to criticize a place if you’ve been invited by the owners for an exclusive sneak peak.

5 Kevin February 23, 2009 at 9:56 pm

At least you’re honest.
I have yet to go down for a 1-on-1, been busy. I did go check it out on the opening day though.

6 KimHo February 23, 2009 at 10:06 pm

Jessica, the nutritional information is available in their website, check here. But, their smallest serving is larger than the “serving” with nutritional information. Check here. Also notice this is only for the frozen yoghurt, some toppings will be extra Cs.

David, Eddie, thank for your comments. I try to be as unbiased as possible and, if there is a bias, I will try to mention it so readers are aware of it. It is a personal code of ethics – a side-effect of my line of work (no, I will not mention what it is but you can easily have an idea of what it could be). If what you wrote is true, then I think it is a shame invitees to the “sneak peak” were not critical. Sometimes, it is through these feedbacks that owners/chefs learn what they are doing wrong or how can things be improved. The fact that Jessie, the person mentioned in the post, emailed me about my critique means they are reading/listening.

7 victor mc w March 13, 2009 at 12:08 am

QOOLA IS DELICIOUS

3 word review!!!

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